Privacy Statement

We base our business on the trust you place in us. Our privacy statement discloses our information and dissemination practices. We have created this statement to protect your privacy.

Cookies

Our website uses cookies to provide our customers with the best shopping experience. The information stored in our cookies is encrypted and only include customer log-in data. This will help us to identify you during your visit, giving us the permission to personalize your shopping experience; such as storing items in your shopping cart between visits. For this feature to be allowed with your shopping experience, you will need to have your browser accept the cookies on our website.

If you are directed to our website from a different link, we may track that link in order to understand better from where our customers are coming from. We may also track your activity on our website to understand how our customers are interacting with our page as well as improving the content and experience in the future.

Third party partners, such as Google, will use cookies or similar technology to analyze our customer's behavior on our website, serve the badge on our website as well as display relevant advertising content based on the user's prior visits to our website. We also use DoubleClick remarketing code to log when users use specific pages so that this will allow us to provide us with targeted advertising in the future. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page.

IP Address

When using our website, your IP address will be used in order to identify you, as well as, your shopping cart to gather a broad demographic information such as a regional location. We may also use your IP address to help determine any problems with our service and administrating our website.

Security

Our website has security measures in place to protect loss, misuse, or alteration of the information under our control. Our secure server uses advance encryption and firewall technology to keep your personal information safe and private. Our secure server layer (SSL) is a software that completely encrypts the information that you submit through our secure Order Form so that it cannot be read as it travels through our ordering system.

Electronic Forms

By not sharing your information such as account name or password with anyone, this ensures your privacy on our website.

Our website provides online Account Forms for our customers to make purchases, returning items and requesting information from SuperBiiz.com. In order to process an order, we will collect personal information including name, shipping and billing address, email address, phone number, and credit card payment with expiration and CVV code information. This personal information that is collected by us will be used to contact customers regarding their orders (order confirmation, stock updates, shipment notification, etc.) to prevent and detect fraud, update records on your account, verify your identity and prevent money laundering. When sending orders, we will be using your name and shipping address. Credit card information that we collect is only used to bill the customer for products and services ordered by the customer. In order to return an item, you will need to submit a form to our RMA department. The information that we may request on this form (Name, Address, Email, Phone Number, Invoice Number and a reason for return) is used to verify the order, account and to provide more details.

All information we hold about you is confidential. Disclosing information about you is only applicable when you give us consent. When it is needed by reputable third-party partners that are involved in products or services that we may offer you, when it's needed by us or others to investigate, report, prevent crime or if it requires any regulatory or government body require or requests, even without your consent.

Lawful Use

You may not use any computer equipment, computers, network resources, goods sold or services provided for illegal purpose, including but not limited to: violation of export control laws or money laundering, for accessing, receiving or transmitting any material deemed illegal, indecent, offensive or otherwise unacceptable under the US law.

Children

Our website are for general audience intended for purchases with a valid payment type and do not sell products to children. We do not intentionally or knowingly collect personal and identifiable information from children under the age of 13 years. If you believe that we may have collected personal information from a child, please email us at support@superbiiz.com so we may take immediate action.

Corrections/Updates

You may access or correct some personal and account information through our website by logging into My Account and clicking on ''Edit My Account.'' The information will be displayed on your account. If need to make necessary changes, click on ''Update Account'' button. To correct or delete any information on your account or the content that you post on our website or to exercise any right to restrict or object processing data portability, please contact us at support@superbiiz.com. We may request additional information to verify and confirm your identity with the request. We reserve the right to decline requests unless required by applicable law.

Special Contests or Promotions

Occasionally, we will advertise special contests or promotions on our website. If you enter during those times, we will request contact information or other demographic data from you. If you are selected as a winner, we will send the prize item to the address you've entered into our system and will notify you via email. We may also use your contact information to notify you about future promotions, specials or new additions to our website.

Opt-out/Unsubscribe

When creating your account, you will have the opportunity to opt-out of receiving notifications from us. Simply uncheck the box ''I would like to receive newsletters'' to opt-out of our notifications. Once you do so, we will immediately stop sending out emails to you about our offers and special promotions. If you change your mind and would like get notifications from us, you can go change it by logging into ''My Account'' and then clicking ''Edit My Account'' and check the box ''I would like to receive newsletters'' and click the icon ''Update Account'' button. To unsubscribe click here.

Information Sharing

- Affiliated Institutions SuperBiiz may share your information with our affiliates for business, operational, promotional and marketing purposes.

- Service Providers SuperBiiz may share your information with our service providers for business purposes such as advertising, technical support, conducting surveys and fulfilling orders.

- Review about Services and Products By submitting reviews about SuperBiiz on our website, you give us permission to reprint and use in connection with our business. Please note that any information you include may be read, collected or used by anyone.

- Links to External Websites This website contains links to other websites to enhance your online shopping experience, including social media sharing features and manufacturer microsites. Links to third-party websites are provided solely for your convenience and any submission of data to websites shall be at your own risk. We are not responsible for privacy practices or the content of other websites. We recommend you to review the privacy notices and policies of each website you visit.

Do Not Sell My Personal Information

Here at SuperBiiz, we do not sell your personal information to anyone. The data that we are collecting and storing about our users is to enhance your experience with our website and what we can do to make it better. If customers would like to opt-out, you can submit a request with your name, phone number and email address.

Feedback

Our website provides the opportunity for customers to share information about their shopping experience or to review any product they've purchased. By posting a testimonial or a review about a product on our website, you give us permission to reprint or use testimonials to review in connection with our business with or without the name credit and without compensation. This feedback content is given in this manner and becomes property of Superbiiz.com. Your personal contact information will not be disclosed if we use your testimonial or review. Please make sure that you do not share any personally identifiable information in these input boxes, as this information is posted on our website for the general public. Should you decide you no longer with to have your testimonial or product review content visible on our website, please contact support@superbiiz.com to get that removed.

Operation Change Notification